Windows Live Hotmail Suffers Temporary Outage
Why
Microsoft has confirmed officially that Windows Live Hotmail suffered a temporary outage, but indicated that the issue was resolved. And indeed at this point in time, the service is up and running with no problems whatsoever. Various users have started reporting not being able to sign in to their accounts, and the fact that they received messages informing them that their inbox was gone. The Redmond company explained that the messages were erroneous and assured Windows Live Hotmail users that their emails had not been impacted in any manner. "Some of you may have experienced an unusual message when you tried to sign in to Windows Live earlier this (Thursday) evening (PST), a message that said "You don't have an inbox…yet"," revealed a member of the Windows Live Team. "Rest assured that your inbox is safe! The incorrect message was sent out, caused by a networking issue that we encountered while doing routine maintenance." However, it seems that not only Windows Live Hotmail, but additional Windows Live services were affected by the temporary outage. On April 9, 2009, Microsoft indicated that the issue was fixed, while failing to disclose the exact source of the outage. A representative of the Redmond company indicated that all Windows Live services, including Hotmail, could be accessed as normal. Still, some users continued to report signing in issues even after this point. The software giant provided an update at 11:19 PM PST on April 9: "Some of you are still reporting problems signing in. Our staff is working on getting the sign-in problem fixed as soon as possible. As stated above, if you are seeing a message that you "don't have an inbox," the message is incorrect. Your messages are still intact on our servers, and you will have access to them again as soon as this temporary outage is resolved." Yesterday many Hotmail, Live, and MSN users have reported that they cannot sign into their email accounts. Users were getting a message that said "You don't have an inbox…yet" and they were pushed to register a new account therefore many have feared that they have lost all of their correspondence. People tend to go crazy when something like this happens, and with the latest reports about the Conficker worm, some said that the virus attacked Microsoft's servers. Well, the Conficker vs. Microsoft's servers war didn't happen (yet) as the Windows Live team made an official announcement that this is only a temporary outage, and your inbox is safe. This exactly what we had in mind therefore we don't really understand why everybody freaked out. The problem was caused by a networking issue while the Windows Live team was doing routine maintenance. Users were receiving an incorrect message when trying to access their email accounts due to a temporary outage and Microsoft officially declared that your inbox is safe, and your emails are there. After a while, the Windows Live team announced that the networking issue was solved, just like all other issues caused by the outage, and that users should be able to login into their Hotmail or other Windows Live email services. However, the problem was far from being solved as many users were still reporting that they cannot access their emails and they were getting the same message: "You don't have an inbox…yet". You don't have to be a genius to think that people went crazy once more and blamed the Conficker worm. Users feared that their computer is infected with Conficker which somehow prevents them for accessing Hotmail and Live accounts. The Windows Live team checked Microsoft's servers once again, and they noticed that the temporary outage persists. Personally, I don't think that the Conficker caused the outage, this is just a story made up by crazy people. The worm will probably attack some other time. Meanwhile, we're just waiting for the Windows Live team to solve the issues.
Search Terms:
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References:
http://news.softpedia.com/news/Windows-Live-Hotmail-Suffers-Temporary-Outage-109136.shtml,http://heartattackinabox.blogspot.com/2009/04/hotmailno-inbox.html,http://blog.gadgetlite.com/2009/04/10/hotmail-working-problems-inbox/,http://www.softsailor.com/news/1292-what-happened-to-hotmail-report.html
